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Labelles Shoe Repair LLC

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Labelles Shoe Repair LLC
Labelles Shoe Repair LLC
(1 Review)
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612 Main St Laconia, NH 03246
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(1 Review)
DAUBS IS NOW LA BELLES, HAVING BEEN SOLD. THIS REVIEW IS OF THE SHOP NOW.
I have had a pair of Frye boots for over 30 years and love them, but they needed to be stretched. My husband, who had lost his job, drove almost an hour to go to LaBelles and have them stretched as much as they could be. I wear them with various socks and I have arthritis in one toe making some shoes uncomfortable. The man refused to stretch them when he got there saying he would do it if my husband went back and brought me in. He said the soles MIGHT crack and have to be replaced. My husband explained how far away we lived and that that was not possible, and that WE would assume all responsibility, and that IF and when the soles needed repair or replacing, we would cross that bridge when we came to it. The man still refused unless I was there. The boots could only be stretched a finite amount which we knew, and that was fine with us and would have given me the room to comfortably wear them again with socks and my dodgy toe, but this owner stubbornly refused. My husband took the boots and drove the hour back home. We decided then to DIY stretch them. We soaked them in warm water, completely immersed for over an hour. He then jammed whole tennis balls, and some he cut in half into the boot, and then cut a piece of wood, wrapped it in a washcloth and fitted that tightly from the last tennis ball to the back of each boot. We left them for a couple days to dry out, periodically rubbing them with some cocoa butter hand cream we had. The boots are now stretched and perfect.
We would never, ever patronize this shop. The NEW owner is a pig-headed scrooge, unwilling to have a little common sense and he obviously doesn't care about losing customers. WE WOULD NEVER GO TO THIS SHOP AGAIN.
by madamspencer xxx.xxx.56.206
November 30, 2015
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612 Main St, Laconia, NH 03246