They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. They always make sure to return my phone call as soon as possible. They've never left me waiting. It's always nice to have comfortable chairs to sit in while you are waiting to visit the chiropractor. I appreciated the fact that they invested in the most comfortable, luxurious chairs I could imagine. PS - Unless he has undergone a name change, his name is misspelled on this listing - its Jarrod not Jarrett