I have always known where I stood with treating my condition. Dr Robison is nice to deal with and is professional and compassionate and I feel he genuinely cares about my treatment. My only complaint with the office staff is that I think they must be short staffed. On two different occasions I was on my way to my appointment and needed to talk with someone about my arrival time and it went to voicemail. That was frustrating when I was driving around the parking lot for more than 30 minutes looking for a spot to park.
I thought I would be called for an appointment w/Dr for pre-op questions before surgery, I had to call and ask for it. Everything else has been excellent.