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Nicole Ventour, MSW, LISW-CP/LCSW

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Nicole Ventour, MSW, LISW-CP/LCSW
The Right Direction, LLC
(7 Reviews)
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501 W. Meeting Street Lancaster, SC 29720
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Consumer Feedback

(7 Reviews)
Service
2.5 star average for Service
Environment
3 star average for Environment
Staff
5 star average for Staff
Recommended
3 star average for Recommended
Value
1.5 star average for Value
Expertise
1.5 star average for Expertise
Not worth one star!!!!!! This place is a huge joke & I personally think it's a scam for Medicaid.... They are VERY UNPROFESSIONAL, unorganized....the people that she has working for her are unqualified for the positions they fill.... She has a "summer day camp" that she supposedly don't charge medicaid but I truly doubt it... The persons running the camp have no training or background in dealing with children with mental heath problems/ special need children. The intake person doesn't verify the information given and will put down wrong names etc... I had a call from one of the "therapist " asking what was going on and filled me in on a message that a caller had left "supposedly me" which I did not call... They had the wrong names down mine & my child so the person who needed help didn't even get help due to they had all the wrong names down but correct #??? How because someone wasn't doing their job!!!
by Amber S xxx.xxx.89.82
October 13, 2017
NOT EVEN WORTH ONE STAR!!!! This place, this woman, and her management skills are absolutely terrible. I've never seen an agency (if that's what you want to call it) so poorly run. There is medicaid fraud happening there, she doesn't pay her employees (call the Dept of Labor and you'll see), hires her patients (or family members of the patients), shuts the facility down without appropriate notice, and she's terribly unprofessional. Honest to God she should have her license revoked and her so-called business shut down. I shadowed a session with her and not only was she all over the place, but she never reported the abuse disclosed during the session.
I just can't with this place.
by T. J. xxx.xxx.25.62
September 26, 2017
Not sure if she is actually qualified todo the things she says she does. My child will not be returning.
by DonnaJoy L. xxx.xxx.132.10
August 12, 2017
Nicole is AMAZING!She is blessed to be a blessing.She listens.Gives unbiased advice and is all about helping you.You have to be ready to put the work in from your end too.
by La Gitana xxx.xxx.254.72
September 30, 2015
Would you recommend this counselor to others?
No
Was this counselor friendly?
Not really
Did you feel that the counselor's advice was unbiased?
No, I didn't feel like they listened to me at all
Did the waiting room smell clean?
Not really
Did you feel that your visit with the provider was time well spent?
No
by Anon xxx.xxx.22.144
September 08, 2014
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did you feel safe in this provider's care?
Absolutely Not!
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
by Anonymous xxx.xxx.220.3
January 23, 2014
Are you going to visit this provider again?
Without a doubt!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Were you able to relax during your appointment?
Yes, I was completely at ease
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.70.187
October 11, 2013
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Map and Directions
501 W. Meeting Street, Lancaster, SC 29720