Waterfalls Wellness Center

Waterfalls Wellness Center
Waterfalls Wellness Center 307 Maple Ave W Suite L Vienna, VA 22180
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
2.5 star average for Recommended
Value
5 star average for Value
Very warm family like atmosphere. They take careful notes and pay attention. Recently my regular Therapist was not available and I was in incredible pain. I just needed someone to take care of this sharp pain that went through my neck and shoulders right away. Orlando was great!

This was my first experience with a male massage therapist, but I can honestly say that I can't remember why I ever cared before. He was very skilled and knowledgeable, talking me through what he was doing and patiently answering my questions.

I bought a package for 10 more sessions. Did you know that they even provide receipts in case you can get medical reimbursement? This place is great!
by Maggie xxx.xxx.94.216
March 02, 2015
Heart of Vienna, not real easy to find, but the staff was great about giving directions.

Excellent massage and reflexology. The staff seems more knowledgable than most places I have been to. Management was nice and offered a great price for a package of services to use for future visits.

Products are reasonably priced and nicely displayed. Overall a very enjoyable experience.
by Samantha Webster xxx.xxx.132.70
February 13, 2015
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did you leave the spa feeling satisfied with your visit?
No, not at all
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
by Anonymous xxx.xxx.79.84
November 07, 2013
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Was the staff friendly?
Extremely Friendly
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by C.M. xxx.xxx.250.88
October 06, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's office too cold?
Not at all, it was the perfect temperature
Were you able to relax during your appointment?
Yes, I was completely at ease
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Neil xxx.xxx.250.88
February 18, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.123.186
January 26, 2013
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.250.88
November 22, 2012
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