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Homefront Veterinary House Calls

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Forest Hills, NY

Homefront Veterinary House Calls

Forest Hills, NY

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Homefront Veterinary House Calls
Homefront Veterinary House Calls
(7 Reviews)
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Forest Hills, NY 11375
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
The Best !
by Jerry xxx.xxx.213.40
March 20, 2023
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
I Already Have
Was this provider compassionate to you and your situation?
Yes
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Does this provider maintain a professional appearance?
Absolutely
by leatrol73 xxx.xxx.173.145
May 11, 2015
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous xxx.xxx.175.73
September 16, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider have reasonable prices?
Absolutely!
Would you recommend this veterinarian to others?
I Already Have
Was this veterinarian's staff friendly?
Yes, they went above and beyond
by ben rasner xxx.xxx.55.246
May 26, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this veterinarian seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this veterinarian seem up-to-date with the current advancements in their field?
Yes
Were you able to get answers to simple questions from this veterinarian without scheduling an appointment?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
by Amanda xxx.xxx.55.246
March 19, 2013
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Was this provider's staff friendly?
Friendly Enough
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous xxx.xxx.86.164
March 15, 2013

My experience with Homefront veterinary was very unpleasant. Dvm. Kristie L. Souders made a house call due to my 6 year old cane corso having what I thought at the time was a Hygroma. When the vet came to my home she examined my dog and saw that the Hygroma on his elbow was raw, bleeding and very infected. She provided me with antibiotics, pain meds, and a E-collar at a very hefty price at that. A week after treating my dog we called her again Because the dog seemed to be getting worse, which she did not show any compassion and did not even get on the phone she had someone relay the message for her, stating that there was nothing she can do. As a "Trained Vet" she should have advised me, once she saw the dog the first time to take my dog to the emergency animal hospital because the open sore on his elbow was bleeding, ulcerated, and smelled as if it was rotting. With as many years of experience she states having she should have seen that the "Hygroma on his elbow" was not a Hygroma but a very serious type of CANCER! Due to the unprofessional advice of Kristie my dog ended up suffering more than he should have and had to be put down on 1/31/13. Please be aware that this vets priority is the money and not the health or well being of the animal.These pets we own are not just pets they are family that deserve to be treated with respect and up most care that can be provided not neglect! Due to the unprofessional visit of Kristie I had to put my beloved baby to sleep which could have been avoided if the correct diagnose or proper tests would have been done. I advise you do not use this vet if you really care about your pet, If you have any questions I can be reached at 917-340-0557 my name is Sal.
by sal xxx.xxx.17.207
February 02, 2013
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Forest Hills, NY 11375