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Yellow Springs Family Dental

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Yellow Springs Family Dental
Yellow Springs Family Dental
(16 Reviews)
> Get Phone Number & Directions
1496 Southgate Rd Yellow Springs, OH 45387
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
1 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
They always make an extra effort to make me feel respected and attended to. The doctor always listen to every question or concern I may have. The front desk person and the assistnat always go above and beyond to make sure I understand every single detail about my dental procedures, my insurance benefits and my expected cost. I'm always able to get all my questions answered, I was worried that I was going to be in a lot of pain when I left my appointment.. A few days later I had some slight pain, but I called the office and was told if it wasn't better after another few days to come right in and they will address any issue I have. The pain went away and everything was fine. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something...but I do also realize that they are human and everyone makes mistakes so if one does occur I am sure it will be dealt with immediately and to my satisfaction.....as they genuinely care about their patients.
by April xxx.xxx.70.233
August 24, 2013
Went in for a routine filling, the filling started to hurt the next day and continued to hurt for weeks. Decided to go to another dentist, he said the filling was badly done and redid the filling. Nine months later they noticed that our health insurance did not cover the procedure and sent a bill. We called to discuss the bill and the bad work done and were surprised to be told that our only option was to pay or go to collection. Two days later, that's 8 days after the bill was mailed to us we were sent to collection. Al they want is MONEY, they say that they could not have done bad work
by David Roche xxx.xxx.97.106
August 07, 2013
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were the waiting room chairs comfortable at this dentist's office?
They were average
by Anonymous xxx.xxx.122.101
January 07, 2013
Was this provider's office too loud?
No, it wasn't too loud
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Doug xxx.xxx.32.104
January 03, 2013
Was this dentist friendly?
Extremely Friendly
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by David xxx.xxx.70.242
November 05, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
by Paul xxx.xxx.70.85
September 20, 2012
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Map and Directions
1496 Southgate Rd, Yellow Springs, OH 45387