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Olga Florez

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Olga Florez
Olga Florez Spa
(6 Reviews)
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149 Grand St White Plains, NY 10601
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Consumer Feedback

(6 Reviews)
Service
2.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
1 star average for Staff
Recommended
2 star average for Recommended
Value
3 star average for Value
Hello to everyone, let me start by saying, that I have been a customer of Olga Flores Spa, 7 year’s. II will not go to any other establishment for any kind of treatments. My personal experience has always been professional. Once you enter into the Spa you are greeted by the receptionist at the front desk. She is very pleasant, and accommodating to your needs. What I truly like is that I am taken in right away. I have tried most of the services Olga’s Spa has to offer. I have enjoyed everything from facials to body massages. It’s a very welcoming environment . iIt’s worth every penny of mine. Thank you Olga, and your amazing staff.
by Naomi xxx.xxx.224.105
May 11, 2022
Was your beautician aware and considerate of any medical issues during your beauty treatment?
Definitely! They made an extra effort to make sure I was comfortable and safe
Does this provider offer flexible appointment times?
Yes
Was your beauty treatment painful or uncomfortable?
Not at all! It was abosolutely fantastic!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Mery :ppez xxx.xxx.206.70
December 06, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider give unbiased advice?
Yes
by Mike Rita xxx.xxx.145.164
September 10, 2013
Does this provider welcome questions?
Not at all. They ignored my questions
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Was it easy to make an appointment with this provider?
No, it took a while
by Anonymous xxx.xxx.186.16
May 17, 2013
It takes them forever to get back to me. I never get my questions answered within a reasonable time period. I am not going to refer my family and friends here. I just wasn't that impressed. They didn't help me as much as I was hoping and didn't answer all my questions. They had a very poor selection of products for sale. I was hoping to be able to buy some great beauty products to use at home and I was very disappointed. My beauty treatment was not enjoyable at all. It was very painful and I was in agony the entire time. They push you to get a package and once you get the package, they don't have available appointments. The appointments are far apart and they never call you to remind you of the appointment, if you miss the appointment they count it as a session, which is really unfair. They are not about satisfying a customer but having them spend their money with unnecessary treatments. I do not recommend this spa, there are plenty of other spas that know how to treat customers in a nice, friendly manner.
by Anonymous xxx.xxx.113.5
May 16, 2013
HORRIBLE Customer Service. Bought a Groupon to go there and they didn't have availability until 2013! Said they were booked every single Saturday until December. So my Groupon expired and now I cannot get the services I had purchased. Was not accomodating at all. Plus now I've spoken to people who have gone there and they said I am better off cause the services were horrible. Looks like they are a scam. Don't ever go there!!!
by Anonymous xxx.xxx.19.52
July 12, 2012
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Map and Directions
149 Grand St , White Plains, NY 10601