Eugene Goldberg, D.C.

Eugene Goldberg, D.C.
Wellness Associates 3322 Babcock Blvd Pittsburgh, PA 15237
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
I bought a Groupon for the center which included two massages and an evaluation. Here is how the deal appeared in text, "Choose Between Two Options
$29 for a 60-minute massage and a chiropractic evaluation (a $140 value)
$49 for two 60-minute massages and a chiropractic evaluation (a $220 value)."

I made an appointment and while sitting in the waiting room became slightly nervous about the chiropractic evaluation. I have only a very slight need for adjustments and could hear Dr. Goldberg's enthusiasm with other patients ("Drink Aloe Vera!" "MD stands for more diseases!"). I considered skipping the evaluation and asked the receptionist if I could not have the evaluation and just get the massage. I was told the evaluation was part of the Groupon and that I could just tell Dr. Goldberg that my style is a little more reserved. Unfortunately, as soon as I left the facility, my insurance was immediately billed $110 for the evaluation that I definitely thought was covered by the Groupon. The business told my insurance that they explained the billing services to me, which they definitely did not as I was taken by total surprise to get the final fee of $290 which included the x-rays that I also did not have an option to get.

The massages were amazing, but they are short and in the basement. Even at $85 I might consider getting another one some day, but now I just feel so scammed that I can't even consider ever going back. Groupon refunded my original purchase price, but this was all they could do. Alas...
by Lauren K xxx.xxx.73.217
November 20, 2013
Did you experience any numbness after your appointment with this chiropractor?
Not at all! I felt fantastic when I left!
Was this provider's staff friendly?
Yes, they went above and beyond
Did this chiropractor explain your treatment method before performing your adjustment?
Yes, they explained it in-depth
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
After your appointment with this chiropractor, were you still skeptical that the treatment would be effective?
No, I was very hopeful when I left
by undeserving1 xxx.xxx.176.47
October 04, 2013
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Mike xxx.xxx.247.90
May 09, 2012
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. If you want someone to make you feel at home, this is the place! They are so friendly and welcoming.
by Bob
December 28, 2011
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. They were very polite and helpful and made sure that I had everything I needed.
by Susan Sotak
July 22, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
May 07, 2011
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