I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on.