Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Does this provider remember you by name?
Sometimes, but not always
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Would you refer this provider to a family or friend?
No, I wasn't impressed