Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did this provider use excessive foul language?
No
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway