They make an extra effort to communicate with their patients, and even updated me every time I visited about where I was at in the recovery process and how much progress I had made. It was encouraging to know how much recovery I was making at each appointment. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations.