The treatment method was explained in-depth to me before they started the treatment. I was totally prepared for everything that was going to be done during the adjustments, and I was completely comfortable. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.