Did this provider seem up-to-date with the current advancements in their field?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's office too loud?
No, it wasn't too loud