The treatment method was explained in-depth to me before they started the treatment. I was totally prepared for everything that was going to be done during the adjustments, and I was completely comfortable. It's always nice to have comfortable chairs to sit in while you are waiting to visit the chiropractor. I appreciate the fact that they invested in comfy chairs. I was really glad that they customized their treatment to address my condition instead of just giving me general adjustments. Their treatment was much more effective that way. They didn't exaggerate their abilities at all, which has been a problem at some of the other places I've visited. I got what was promised. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.