Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was the waiting area spacious?
No, but I can always find a seat
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed