When comparing them to others I have visited for the same condition, they are among the best I have seen. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I was very comfortable during my adjustments. I felt no pain or discomfort at all. They gave me sufficient information to make a decision about my treatment plan. Their office was the perfect temperature. It was so nice to be able to get out of the hot weather outside and sit in a relaxing, comfortable office.