There is always progress after visiting them. All my questions were answered. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.