Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in