Douglas Smith, D.P.M.

Douglas Smith, D.P.M.
Family Foot & Ankle Center 1004 Dresser Court, Suite 102 Raleigh, NC 27609
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Is this business handicap-accessible?
Absolutely
by Anonymous xxx.xxx.129.162
July 08, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.82.59
July 02, 2012
I will definitely refer my friends and family here. They were great and I think more people should know about them. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. They paid close attention to me and all of my questions were answered. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by certain
February 25, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you feel safe in this provider's care?
Yes
Would you recommend this podiatrist to others?
I Already Have
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
January 31, 2012
They always listen to every question or concern I may have. They gave me sufficient information to make a decision about my treatment plan. I will definitely refer my friends and family here. They were great and I think more people should know about them. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, places. They have really great customer service here.
by Summer Jordyn
January 10, 2012
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They always make sure to return my phone call as soon as possible. They've never left me waiting.
by David Thoenen
December 06, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider promptly return your phone calls?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
May 11, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
March 11, 2011
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