Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They always take that extra step to make me feel special. I always enjoy my appointments here. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.