The equipment they used during my adjustment seemed very current and safe. You could tell everything was well taken care of. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They did not pressure me at all to return. They gave me the information I needed and left the choice up to me. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated.