Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. It was easy to get the appointment time that worked for my schedule.