They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. The chairs in their waiting room were definitely above average. I was comfortable. It's always nice to have comfortable chairs to sit in while you are waiting to visit the chiropractor. I appreciate the fact that they invested in comfy chairs.