They are always spot-on about what is bothering me. I have never been misdiagnosed by this chiropractor; they are an expert at what they do. They went above and beyond what they told me they could do for me. I never expected them to be able to help me as much as they did. The equipment they used during my adjustment seemed very current and safe. You could tell everything was well taken care of. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.