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Karen Carew, D.C.

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Karen Carew, D.C.
HealthSource Chiropractic and Progressive Rehab
(16 Reviews)
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7453 Irmo Dr. Irmo, SC 29063
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider seem up-to-date with the current advancements in their field?
Definitely
Does this provider welcome questions?
Absolutely
Does this provider listen to your concerns and respond respectfully?
Yes
Did this provider give the impression that they cared about your concerns?
Yes
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Probably
by Anonymous xxx.xxx.234.166
June 19, 2014
Does this provider listen to your concerns and respond respectfully?
Yes
How would you rate your experience with this provider?
Better than most
Were this chiropractor's adjustments gentle?
Absolutely! They were extremely careful
Does this provider remember you by name?
Mostly
Was the wait time for your appointment reasonable once you got to the office?
Absolutely
by Anonymous xxx.xxx.127.243
May 13, 2014
Does this provider welcome questions?
Absolutely
Does this provider have helpful information available online?
Somewhat
Does this provider maintain a professional appearance?
Absolutely
Was this provider thorough in discussing the risks and benefits of your treatment options?
Mostly
Did this provider seem knowledgeable and competent?
Definitely
by Bjanacheree xxx.xxx.50.133
May 13, 2014
I wasn't comfortable on the machine, it felt like it was choking me, I felt very rushed and the people doing the massage give the impression that they are tired and don't feel like messing with you. I've decided to go somewhere else and have requested a refund of my prepaid visits twice in the last 8 weeks.. will I refer anyone else to them? NO!!
by annonymous xxx.xxx.153.213
October 16, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Was the waiting area spacious?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.75.52
March 04, 2013
I wish I could put zero really. The doctor is knowledgeable and the treatment works but the customer service is HORRIBLE. Me and my husband went there for awhile and had to wait soooo long for our appt. They would schedule 6 slots per appt time (they admitted this) so we never waited less than 45 min to see the doctor. The adjustment is all of five minutes and she's so hurried to see her next client and make more money that she doesn't have time to deal with any of your concerns really, so don't try to ask any questions. By the time we got fed up and switched to another practice, they sent us an $800 bill saying the insurance didn't cover it. The WHOLE time we were going they assured us that "Oh, insurance covers all that therapy." So we did the expensive therapy treatments: an excerise ball with bands I could have gotten at Walmart and done at home, heat therapy, e-stem, and oh don't forget the 8 min massage they charge around 30 or 40 bucks for. Needless to say we reported them to the insurance company for price gouging. $40 for an 8 Min massage? REALLY? I highly recommend Cayce Chiropractic Center. They actually care about YOU and they have reasonable rates so if insurance doesn't cover it, you don't eventually lose your house. And you don't have to wait an hour for a five min. appt. They spend as much time as needed to ensure you are better before you leave.
by Unsatisfied customer xxx.xxx.151.254
December 12, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.113.43
May 25, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
by Anonymous xxx.xxx.9.174
May 12, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Jim T. xxx.xxx.100.254
March 12, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.148.50
February 20, 2012
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Map and Directions
7453 Irmo Dr., Irmo, SC 29063