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Susan Bosler, D.C.

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Susan Bosler, D.C.
Spinal Healthcare and Physical Medicine
(11 Reviews)
> Get Phone Number & Directions
108 Landin Rd New Haven, IN 46774
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
An abbreviated review of my experience at Dr. Bosler’s office.
As a chiropractor for 45 years, I took my daughter for the treatment of scoliosis because Dr. Bosler’s website states she is certified to treat scoliosis through CLEAR Scoliosis Institute.
CLEAR Institute confirmed she is not certified and is not following their protocols. The initial agreement was that I would perform the spinal adjustments, and she would perform the scoliosis protocols. Dr. Bosler broke that agreement by adjusting my daughter anyway.
She did not follow the CLEAR protocols by using hands-on twisting techniques that CLEAR does not recommend for scoliosis patients. Their protocols call for the use of mechanical instruments instead because adjusting by hand risks further ligament instability present in scoliosis patients.
The therapy assistant positioned my daughter’s spine in the opposite direction, potentially worsening her spinal curvature. Dr. Bosler dismissed my concern. I contacted CLEAR and their instructor was confused by this positioning and said it shouldn’t be done. I was agreed that I would procure any exercise equipment, as I am able to order them at half the retail price, yet the team continued to encourage me to purchase this equipment at full retail cost. On the third visit, I was unable to accompany my daughter, at which time Dr. Bosler informed my daughter that I was no longer welcome in her office, putting my daughter in a very awkward position. After spending over $800 out of pocket for three visits, my money was welcome, but I was not. When discussing my concerns by phone, I shared my daughter’s awkward experience at which time Dr. Bosler said, “You know what? I'm done" and abruptly hung up. I cannot recommend this office due to the serious concerns about certification, protocols, and professionalism.

A full review of my experience
As a chiropractor with 45 years’ experience, I decided to take my daughter to Dr. Bosler’s office since her website states that she is certified to treat scoliosis through CLEAR Scoliosis Institute (CLEAR). During a conversation I later had with CLEAR, they noted that Dr. Bosler “was not certified” and is not following their protocols. During the initial visit, Dr. Bosler and I agreed that as a chiropractor, I would perform the spinal adjustments, and she would perform the scoliosis protocols. Despite our agreement, Dr. Bosler adjusted my daughter, stating it is the protocol of CLEAR that the spinal adjustment take place just prior to the scoliosis treatment. Upon contacting CLEAR they stated, “Adjusting the night before CLEAR treatment should be acceptable. There shouldn’t be a timeframe you need to work within.” Dr. Bosler uses a hands-on adjusting technique to twist the spine (not recommended by CLEAR). CLEAR’s protocols for spinal adjusting “do not involve the chiropractor using his hands to rotate or twist the patient’s head. Rather, advanced mechanical adjusting instruments are performed on the back, hips, and other areas.” The reason is, “most scoliosis patients have ligament laxity/instability that manual adjusting would aggravate. A contraindication of manual adjusting is ligament instability. By using an instrument, it is more effectively moving only one segment instead of aggravating the ligament instability and moving multiple areas.” The technique I have used throughout my career more closely aligns with CLEAR’s protocols than Dr. Bosler’s, yet she would not allow those adjustments as part of the protocol.

On the second visit, Dr. Bosler’s assistant positioned my daughter’s spine in the opposite direction, which was making the curve worse. Upon questioning the assistant, she called Dr. Bosler into the room. The doctor observed my daughter’s position. When I began to ask her a question, she abruptly replied, “Not now.” Dr. Bosler directed the assistant to make corrections, but my daughter was still positioned incorrectly. In a later phone call with Dr. Bosler, she continued to defend the incorrect positioning. Upon contacting a CLEAR instructor, they were “confused why that would be done,” should “not be done on purpose,” and recommended “asking the doctor what the reasoning behind it was.”

It was also agreed that I would purchase any necessary rehab supplies or hardware since, as a professional, I receive them at cost, saving 50+% over what Dr. Bosler’s office charges, yet they continued pushing purchasing rehab equipment from them at retail.

Unable to accompany my daughter for her third visit, Dr. Bosler informed her that she could continue care, but I was no longer welcome in the office. After spending over $800 out-of-pocket for three office visits, my money was welcome in the office, but I was not. My daughter shared this placed her in a very awkward position. In my four and a half decades as a chiropractor, no one was denied access to my office for any reason, whether it was a patient, relative, or guest, especially when simply asked to explain my procedures.

During a phone call with Dr. Bosler, I raised these issues. When I shared that she put my daughter in an extremely awkward position by asking her to relay the message of my dismissal from her office, she replied, “You know what? I am done,” and abruptly hung up.
I cannot recommend this office due to the serious concerns about certification, protocols, and professionalism.
by Stephen xxx.xxx.47.33
September 29, 2025
Very good service and care!
by Jake xxx.xxx.252.136
May 19, 2019
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider exaggerate his/her or abilities?
No, they went above and beyond what they told me they could do
by Anonymous xxx.xxx.208.218
February 10, 2014
Did the chiropractor offer on-site X-Rays?
Yes, I didn't have to drive anywhere!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider prominently display their diplomas or business license?
Yes
by Michael Alter xxx.xxx.96.251
December 18, 2013
Did this provider have reasonable prices?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this chiropractor pressure you to return for unnecessary follow-ups?
Not at all! They always respect my decisions.
Did this chiropractor use current and safe equipment?
Yes
by sjjywk xxx.xxx.184.222
October 27, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.238.161
July 18, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Somewhat, but not too much
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.192.74
May 04, 2012
Did this chiropractor pressure you to return for unnecessary follow-ups?
Not at all! They always respect my decisions.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this chiropractor offer lifestyle and nutritional advice to further your recovery?
Absolutely! I was given many practical and helpful tips that sped up my recovery!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
July 04, 2011
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional.
by Troy
April 12, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider have reasonable prices?
Absolutely!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
April 01, 2011
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Map and Directions
108 Landin Rd, New Haven, IN 46774