They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. One thing I really liked, was that they kept me updated about where I was at in the recovery process, and how long before I would be fully recovered. It gave me more of an idea about how much time I could expect to be recovering, and encouraged me on all the progress I had made. If you want someone to make you feel at home, this is the place! They are so friendly and welcoming.