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Michelle Franklin, Owner

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Michelle Franklin, Owner
COAL VALLEY CHIROPRACTIC CLINIC, INC.
(15 Reviews)
> Get Phone Number & Directions
102 W. 1st Avenue COAL VALLEY, IL 61240
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Consumer Feedback

(15 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider rush your appointment?
No
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.243.174
January 21, 2014
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this chiropractor explain your treatment method before performing your adjustment?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by R. Peters xxx.xxx.212.4
November 15, 2013
Their staff is very friendly and professional. They paid close attention to me and all of my questions were answered. It was easy to make the appointment time that worked for my schedule. They did not pressure me to return for additional follow-up appointments. They didn't exaggerate their abilities at all, which has been a problem at some of the other places I've visited. I got what was promised on my first visit, but not the second. I've mixed feelings so far, but will probably try them again and see how the visit goes before I recommend them to family or friends
by Anonymous xxx.xxx.101.92
August 15, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by kriss xxx.xxx.177.198
July 26, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Norton xxx.xxx.216.50
July 26, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did the chiropractor update you about the progression of your recovery at each appointment?
Yes, they updated me about what stage I was at in my recovery
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.140.114
June 21, 2013
The office has always been clean and quiet. Everyone there is respectful and friendly. They have always relieved my pain and have given continual tips to extend my wellness beyond the office visit. This includes specific exercises to keep my spine in alignment. This has made my visits less frequent but when I do need an adjustment I do not hesitate to call. I have never had a problem scheduling an appointment and am always seen within days of calling when making a non-emergency appointment. Many times I have been able to come in the same. Have recommended to friends and family.
by subluxation xxx.xxx.170.206
February 16, 2013
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.102.203
May 09, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Brad xxx.xxx.242.57
March 05, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.212.4
January 25, 2012
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Map and Directions
102 W. 1st Avenue, COAL VALLEY, IL 61240