It was easy to get the appointment time that worked for my schedule. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.