I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. Let me just say that the chairs in their waiting room are extremely comfortable; however, I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all.