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Vet At the Barn

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Vet At the Barn
Vet At the Barn
(1 Review)
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790 Chestnut Ridge Rd. Chestnut Ridge, NY 10977
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(1 Review)
Brought my dog in twice because she had a growth on her snout, and she had a terrible odor that was not at all like her. Dr. Beverly Cappel gave me some balm for the growth on her lip and told me to wash my dog's beard! I took my dog to Dr Fischer in Hillsdale NJ and he immediately scheduled surgery for the growth and a tooth cleaning (since she would be under general anesthesia anyway). While sedated during surgery Dr Fischer found a tumor on the roof of my dog's mouth-- this is what was causing the odor! He was able to remove it. Thank goodness I went to another vet., my dog's illness would have been ignored until it was too late. The office is very disorganized and the wait time is too long. I order my dog's prescriptions through an online pharmacy and it took more than three weeks for Dr. Beverly Cappel to approve the requests that the pharmacy had faxed over on the day that I had placed the order...repeat: she did not take two minutes out of her day to authorize a prescription for over three weeks! No sense of urgency, no attention to detail, careless diagnosing- I had been a client of theirs for years, but after Dr Shayne left I can not say that I have had one single positive experience here. I am lucky that we did not have a total disaster on our hands. I will not recommend them to anyone in the future.
I
by Sophie's choice xxx.xxx.61.6
March 11, 2016
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790 Chestnut Ridge Rd., Chestnut Ridge, NY 10977