I can always count on this veterinarian to be there for me, whether it is to answer a late night phone call or come in for an after-hour emergency. Their dedication to their clients is unparalled to any other vet I've been to. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. This veterinarian was friendly to both me and my pet, which I thought was nice. They were very kind and welcoming.