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Keith Cloward, Owner DVM

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Keith Cloward, Owner DVM
Dal Paso Animal Hospital
(8 Reviews)
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1830 North Dal Paso Hobbs, NM 88240
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Consumer Feedback

(8 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
courteous and compassionate
by Susan xxx.xxx.188.202
August 14, 2015
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Was this animal hospital's staff friendly?
No, they were rude
Did you feel that this veterinarian's pricing was fair?
It wasn't too bad, but I'm not sure I got my money's worth.
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous xxx.xxx.40.26
February 03, 2014
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely not! I was a complete wreck waiting by the phone
Was this veterinarian able to perform all basic as well as complicated procedures?
Not at all, they seemed completely incompetent and unable to perform even the most basic procedures
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
by Anonymous xxx.xxx.72.34
December 23, 2013
Was this provider's office clean?
It was satisfactory
Would you recommend this animal hospital to others?
No
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
by Anonymous xxx.xxx.169.111
December 04, 2013
My pet is so spoiled every time we come here. There is always food and water available and the occasional random toy to play with as well. I have complete confidence in their ability to successfully diagnose and treat my pet with any ailment they might have. They've handled everything from annual shots to complicated illnesses, with competence and loving care. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They always make sure to return my phone call as soon as possible. They've never left me waiting.
by Teksensei xxx.xxx.17.127
November 01, 2013
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Would you recommend this animal hospital to others?
No
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Were the kennels and holding areas clean?
Kind of, they could have been cleaner
by Anonymous xxx.xxx.40.26
September 29, 2013
They had some of the best pricing I have ever seen. Very affordable. The new doctor is really great and the staff were really friendly and were really good with my dogs.
by cat lover xxx.xxx.177.54
August 04, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was the waiting area spacious?
Yes, extremely spacious
Were the kennels and holding areas clean?
Yes, they were spotless
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.182.153
July 01, 2013
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Map and Directions
1830 North Dal Paso, Hobbs, NM 88240