I'm mystified by the comments about the staff. I've never interacted with anyone other than Dr. Ortiz, who has always been very responsive. Like the other reviewer, I have found Dr. Ortiz to be an effective and caring therapist. He's given me and my family insight into destructive behavior patterns we'd developed, and he's given us constructive suggestions for doing things differently. Our family dynamics are unquestionably healthier.
Dr. Ortiz is one great therapist. We brought our son to him because he was depressed and became suicidal after his friend died in a car accident. Our son began to feel better after the first meeting with Dr. Ortiz, and each week he learned more and made more meanings from his loss. He is happy about that relationship and everything else, thanks to Dr. Ortiz.
Oh, he was always on time for appointments and his office is very nice and professional, with some lovely plants around. It was one of the best looking offices I've ever seen.