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PHYSICAL MEDICINE CLINIC OF GRANITE CITY LTD

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PHYSICAL MEDICINE CLINIC OF GRANITE CITY LTD
PHYSICAL MEDICINE CLINIC OF GRANITE CITY LTD
(10 Reviews)
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2861 MADISON AVE GRANITE CITY, IL 62040
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Consumer Feedback

(10 Reviews)
Service
2.5 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2 star average for Recommended
Value
1 star average for Value
Would you refer this provider to a family or friend?
Probably not
Does the provider's staff treat you well?
Somewhat
Are you going to visit this provider again?
Probably not
Did this provider give the impression that they cared about your concerns?
No
Were the waiting room chairs comfortable at this chiropractor's office?
They were average
by Cocoa xxx.xxx.250.174
July 09, 2014
Three people besides myself went for an hour massage with our groupon offer. They wrote on the paper as we left "redeemed for one hour massage". Unfortunately, no one received anything over 45 min. Mine was only 40 min. They are not giving complete hours but saying on paper they are. Very disappointing and will not return.
by Ms. S xxx.xxx.202.125
May 22, 2014
Did this provider show attention to detail?
No
Was the provider's staff helpful and knowledgeable?
Not really
Did a staff member acknowledge or greet you when you entered?
Barely
Are you going to visit this provider again?
No
After your appointment with this chiropractor, were you still skeptical that the treatment would be effective?
Yes! I definitely didn't think I'd see positive results
by Anonymous xxx.xxx.215.235
May 13, 2014
The first time i went there they didnt even acknowledge me for an hour. and they didnt tell the nurse i was there. i kept seeing her walking around. she was doing nothing for an hour becuase no one told her i was there... ever time after that it was at least a 30 minute to an hour late.... I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. RUDE STAFF and very unorgainzed!!!!! They either didn't read my information or didn't pay any attention to it. they couldnt find my infomraiton, I kept having to explain it to them and remind them why I was there. I was asked to wait for medicine and then when they gave it to me they wanted me to wait again to make sure it was right, after 20 minutes i just left. They seemed like they were extremely irritated to be at work, and that they couldn't wait for me to leave. They didn't seem to want to help anyone.
by jujubee xxx.xxx.71.13
July 15, 2013
Was this provider's staff friendly?
No, they were rude
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
by Anonymous xxx.xxx.71.20
April 19, 2013
Did this chiropractor explain your treatment method before performing your adjustment?
No, I was completely unprepared
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Did this chiropractor pay attention to your problem area?
No, not really
Was this provider's staff friendly?
No, they were rude
Was this provider's office too loud?
No, it wasn't too loud
by anonymous xxx.xxx.253.142
January 03, 2013
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by satisfied xxx.xxx.229.130
December 10, 2012
Not only did they not provide me with pain relief, but I was actually in even more pain when I left than when I went in. They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. They are a "Cattle Hearding Clinic". All they want is your money, there is no "patient care". Dr. Brasfield should be under investigation for medicare/medicaid fraud.
by Anonymous xxx.xxx.72.153
June 06, 2012
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Did this chiropractor use current and safe equipment?
Not at all; the equipment is dangerous!
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did you feel safe in this provider's care?
Absolutely Not!
Were the waiting room chairs comfortable at this chiropractor's office?
Not at all
by Anonymous
December 04, 2011
Patient care doesn't seem to be nearly as important as getting the next patient in. Treatment seems to have no path or plan other than to remain ongoing. Everyday appears to be casual Friday as staff appears dressed for a bingo hall or a horse race. In short dignity seems absent as does a general concern for the patient's well being.
by wrangler1
September 18, 2009
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Map and Directions
2861 MADISON AVE, GRANITE CITY, IL 62040