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Alicia Kelly, LPC-S

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Alicia Kelly, LPC-S
Kelly Counseling and Associates
(2 Reviews)
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1801 N Wood Avenue Mosaic: A Wellness Place Florence, AL 35630
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Consumer Feedback

(2 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Did this counselor answer all of your questions?
Every question I had was answered thoroughly
Was the waiting area spacious?
Yes, extremely spacious
Did this counselor provide a comfortable chair for you during the session?
Yes
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.68.27
February 27, 2013
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff.
by xyz
June 15, 2011
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1801 N Wood Avenue Mosaic: A Wellness Place, Florence, AL 35630