Robin Shorrock, OD

Robin Shorrock, OD
East Side Vision Center 211 South Federal Highway Pompano Beach, FL 33062
Add a Review

Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Friendly, competent and thorough.
by gail xxx.xxx.4.113
October 14, 2019
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider have reasonable prices?
Absolutely!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.164.130
September 24, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this optometrist seem knowledgeable about different types of contacts?
Yes, I was impressed
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Alex xxx.xxx.102.66
July 29, 2013
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
Did you experience unnecessary pain during your visit?
No
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Alex xxx.xxx.102.66
October 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.31.26
May 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.217.58
April 24, 2012
I give this Dr. the highest possible recommendation. She takes ample time with me during my annual exam-and clearly explains(in language that I can understand)the purpose and results of each test performed. There is an excellent choice of eyeglass frames offered at her office--however,I have never been pressured to buy the more expensive frames(to the contrary-I am on a tight budget-and Dr, Shorrock was sensitive to this and recommended less expensive frames). Her office staff is very efficient-I've never been put on hold and they've always helped schedule convenient appointments. Also, Dr. Shorrock has ALWAYS seen me at my scheduled time. I hate when one has a 1pm appt. and has to wait until 1:45 to be seen. There's none of that there.

Dr Shorrock takes time to read my file BEFORE I see her--and tells me when she starts the exam where I was during the prior year. She is very sensitive to my concerns as my eyes change while I am getting older. VERY personable and I always feel extremely comfortable with her.
I have recommended her to a friend,who is very pleased,as well-and thanked me for the referral.
I can only suggest the same for anyone that reads this. I wish that all of my doctors(or any of my other doctors)treated me,as a patient,in the way that she does. On time,kind,sensitive to my concerns and overall,while nobody wants to take time to go to the Dr. she makes the experience a good one!

This is definitely where you want to get your eye exam!
by Anonymous
March 06, 2012
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
January 04, 2012
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. It is obvious that their office is cleaned regularly. It was fantastic. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left.
by Anonymous
January 03, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider late to your appointments?
No, they were on time
by Anonymous
May 31, 2011
Add a Review