During my massage, I asked them to change their technique a little. They changed it right away, and adjusted the massage to make sure it was exactly the way I wanted it. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. Their staff is very friendly and professional. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special.