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Shelly Tichelaar, Coordinator

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Shelly Tichelaar, Coordinator
Ranch Creek Recovery
(7 Reviews)
> Get Phone Number & Directions
27636 Ynez Road Temecula, CA 92591
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
3 star average for Environment
Expertise
1 star average for Expertise
Recommended
4 star average for Recommended
At this time last year I was still at Ranch Creek Recovery. Today I am 5 days from being 13 months clean and sober. My life today is beyond my wildest dreams. I never thought I would ever get out of the grip of drugs and alcohol. I thought I was destined to die miserably. I had been in many treatment programs and at RCR they cared and focussed on everyone as individuals not just a group of people. The staff and everything about this program is amazing.
by P.C xxx.xxx.79.148
December 05, 2012
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
December 22, 2011
I have to say that I was very surprised to read an unfavorable review of RCR. My stay there was the best thing I have ever done for myself. I credit them with saving my life! Besides the obvious....the place is absolutely beautiful, I was treated like a member of the family! They cared enough to get to know me and the reason why I needed to be in a recovery center. My family came to visit me often and the RCR staff helped with healing my entire family. They taught me that I needed to take responsibility for my actions and they held me accountable for my decisions. My family was so proud of me for being open enough to listen to their guidance. I participated, I relaxed, I opened up, I slept, by the way in one of the most comfortable beds I have ever slept in, and I embraced the new opportunity to be sober. RCR was just what I needed to get my life back, and they did it in a place that I would love to go to for a vacation!!! I guess what I wanted to say is that with any place you go to for treatment of an addiction, you will only get out what you are willing to put in. The reason that I am staying sober is because RCR cared! If they seemed "unfriendly", maybe they were trying to get you to see that your addiction was an ugly thing. To me, they were firm when they needed to be, but loving, caring and supportive constantly. And by the way, they do have ramps and walkways for handicapped people. Both me and my family would strongly recommend RCR to anyone who needs to get sober. Or maybe I should say, who WANT to get sober!
by Successfully STAYING Sober
September 25, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this counselor friendly?
Extremely Friendly
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
September 24, 2011
Were you able to relax during your appointment?
No, I was on edge
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did they follow up with you after your appointment?
No, but they said they were going to!
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous
July 24, 2011
They didn't listen to anything I had to say! Whenever I tried to get a word in, they either interrupted me or cut me off before I could finish. They weren't friendly at all, which surprised me. They were extremely rude and impolite. I wish that they had been more courteous and respectful. They used a bit too much foul language for my comfort. One of the first things I noticed about this business was that they were not handicap-accessible and offered no means for handicapped individuals to enter the building. There were barriers everywhere making it practically impossible to get in the front door. I was horrified at how badly they treated their staff members. I felt so bad for all of them. It made me lose a lot of respect for them. I would not refer my friends or family to this place. The door spaces were too narrow for wheel chairs and no access for getting downstairs for groups. No elevators. Everything in their advertisement is close to a lie. Make sure you ask before you go and pay all that money. There is NO LVN or RN on staff!!!
by DisappointedatRCR!!!
May 29, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this counselor provide you with a comfortable chair during your session?
Extremely comfortable; I didn't want to get up!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
April 28, 2011
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Map and Directions
27636 Ynez Road, Temecula, CA 92591