They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. All of my questions were answered fully during the appointment, which really put my mind at ease. It was extremely informative. They had a couple of interesting magazines, but their selection wasn't very impressive. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.