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E. Scott Frankel, MD

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E. Scott Frankel, MD
Arizona Hand & Wrist Specialists
(18 Reviews)
> Get Phone Number & Directions
690 N. Cofco Center Court, Suite 190 Phoenix, AZ 85008
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.120.130
August 15, 2012
Are you going to visit this provider again?
Without a doubt!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
December 13, 2011
Was this provider's staff friendly?
Friendly Enough
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
December 09, 2011
Does this provider have helpful information available online?
No, just a basic listings page
Would you recommend this orthopedic surgeon to others?
Yes
Was the waiting area spacious?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
October 26, 2011
I do not agree with the way they do business here, it is always their way or the highway. I got an appointment quickly. I've never had to wait too long. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. When I told them about my situation, they were somewhat understanding, but they could have been more caring. They didn't try very hard to understand where I was coming from. They didn't help me as much as I was hoping and didn't answer all my questions. Never called back to see how I was doing, sent me to therapy which costs a fortune my finger is still very crooked. I have now another condition due to first condition that was not healed properly. I am not going back there,
by ouioui
October 26, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did you feel safe in this provider's care?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider offer flexible appointment times?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
August 23, 2011
It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. I will definitely refer my friends and family here. They were great and I think more people should know about them. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.
by Alex
July 26, 2011
Did this provider prominently display their diplomas or business license?
Yes
Does this provider offer flexible appointment times?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
May 24, 2011
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Map and Directions
690 N. Cofco Center Court, Suite 190, Phoenix, AZ 85008