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Dr Roberta Horwitz, OD

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Dr Roberta Horwitz, OD
Eye Care For You
(9 Reviews)
> Get Phone Number & Directions
416 Hastings St Pittsburgh, PA 15206
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
I have be going to Dr. Horwitz for years. She has always gone "above and beyond" to make sure that everything was as close to spectacular as possible.
by Sam xxx.xxx.148.246
July 22, 2014
Would you recommend this optometrist to others?
Yes
by Anonymous xxx.xxx.64.203
March 26, 2014
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.. I felt that they really valued my health and happiness because they spent so much time talking with me and taking care of me. Dr. Horwitz is an absolute expert in the field. I would never feel unsafe or apprehensive in their care.
by Sam xxx.xxx.148.246
January 16, 2014
When choosing an optometrist there are many providers listed in advertisement, insurance websites and reviews. I used these resources to find Dr. Roberta Horwitz’s Eye Care for You office. I was highly satisfied with my visit from start to finish based on the high level of service, expertise, and family-based business practice. The office is a newly renovated space that is open and illuminated to showcase the extensive selection of eyeglass frames. Debbie, the office manager, was warm and friendly and efficiently got me checked in with health information.

I then met with Dr. Horwitz for an informative and thorough eye examination. It did not just involve the standard routine; but included comparison to past prescriptions, explanation of your field of vision, and diagnostic tools to insure overall optic health. She ensured that all of my questions and concerns were addressed before we moved onto frame selection.

Entering a large wall of frames can initially be intimidating, but I was pleasantly surprised when the entire office staff assisted me in choosing a pair of frames I would love for years to come. Dr. Roberta Horwitz chose 6 frames that she thought showcased my face and even helped steer me out of my comfort zone into shapes and colors that I normally would not have chosen. Debbie then helped my narrow down my selection to 3 frames as she continued her daily tasks. Lastly Julia, Roberta’s mother, emerged from the back office to help me make the final decision. I was pretty sure I knew which pair I liked the most but Julia confirmed my instinct. I have not had this level of service and assistance in over 25 years (I was a kid)!

I picked up my new eyeglasses in a timely fashion and we ensured that they fit well, vision was clear, and that I was highly satisfied with my purchase. This experience was so positive that I recommended my partner to get his new eyeglasses and exam from Roberta. His prescription is much more complex to fill, but he too was astounded at the quality of care, truly Eye Care for You! We both highly recommend her practice, office, and expertise. We surely will be her happy patients for years to come!
by Bobby Ficco xxx.xxx.97.44
June 22, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider have reasonable prices?
Absolutely!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by SJ xxx.xxx.148.155
December 03, 2012
The exams are so much better than other optometrists I've been to. The exam was thorough and she explained everything. I knew I was getting top-of-the-line treatment when she told me about what she learned at the conferences that she had recently attended, and how that affected me and my eye condition.
I was very impressed with the level of knowledge that they had about different types of contacts. Unlike elsewhere, the doctor took time to explain my options and then we discussed which would work best for me - both in terms of my lifestyle and my budget.
Her selection of glasses was wonderful. She has very stylish/designer glasses along with the more ordinary glasses. We really spent a while discussing the pros and cons of different lenses and different coatings. She told me tthat she takes classes on the latest in lens technologies, where the brands and types of lenses are compared and contrasted. We even talked about getting the right lenses to fit my specific needs - as I spend a lot of time on the computer and playing sports. Also, her prices are quite reasonable.
It was very easy to get an appointment. They have a very flexible schedule and they were able get me in quickly.
Her new office is sooooooooo welcoming. Even though I had never been to her before, I felt like I was being welcomed into her home. It is that comfortable. Unlike many doctors' offices, many of her patients talk to each other while waiting - and even ask each other for opinions on which glasses to get. I really enjoyed the experience.
Finally, I should report that I can now see better than I have seen in a long time. I have less eye and neck strain since I got special glasses for my time on the computer. My prescription for my regular glasses also has me seeing better than I have had in years.
by Jay xxx.xxx.24.164
November 28, 2012
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.185.231
October 13, 2012
Are you going to visit this provider again?
Without a doubt!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
February 06, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider listen to your input and concerns?
Yes
by Anonymous
June 29, 2011
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Map and Directions
416 Hastings St, Pittsburgh, PA 15206