I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. Their staff is very friendly and professional.