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Joseph Chen

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Cedar Rapids, IA

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Cedar Rapids, IA
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Joseph Chen
(2 Reviews)
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200 Hawkins Dr Dept Of Orthopaedics Iowa City, IA 52242
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Consumer Feedback

(2 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Dr. Chen was selected by my case manager for his expertise in pain management, as I was in pain from injury (torn/separated internal oblique muscle, as diagnosed by Primary Care Physician) and my primary care physician was not available. My pain is NOT spine related, it is Muscle related to the right-side of my body. Dr. J. Chen tried to take over as he thought he was my new primary care. Dr. Chen made it clear to me that he heads a pain management clinic that lasts for two weeks, and that if I would agree to go through it, he would recommend it to the insurance company, if I did not, he would write a letter to the insurance company stating that I was at MMI and that would be the end of my care. I Failed the interview because of my answer to ONE of the Kiosk Interview questions. Dr. Chen then ordered a Lumbar MRI, wrote the diagnosis as no deformity noted, placed restrictions due to pain, and sent in his MMI letter, omitting the fact that his observation was based on a Lumbar MRI. As he was going to place restrictions anyhow, I asked him to use the correct amounts, he did on some, not on others. He and I both knew that any restriction would cause the loss of my job, and it did. .. Through the three visits I had there, two were with Dr. Chen and in both, he had terrible manners, is condescending, acts out in a theatrical nature ( on several instances he would raise his hands, squint his eyes shut, purse his lips, lean his head back and shake his head sideways) Oh, and by the way Dr. Chen, when checking the functionality of a persons oblique muscles, ask them to lean from center to left, then to right, this checks the External Oblique, then ask them to rotate their upper trunk from center to left, then to right, this checks the INTERNAL obliques... something you never checked with me, is that because you already knew I can not rotate to the right any more?... So, Bad Mannered, Not Helpful, Theatrical, misinformation to the insurance company,
by Anonymous xxx.xxx.93.1
May 09, 2013
Did this provider show attention to detail?
Kind of, but not very much
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.112.96
May 04, 2013
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Map and Directions
200 Hawkins Dr Dept Of Orthopaedics, Iowa City, IA 52242