I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. Dr Martinez, and staff are very friendly and courteous. I highly recommend them to anyone who needs to see a neurosurgeon.