Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me