They answered most of my questions but I could have used more information. Their staff is very friendly and professional. They didn't help me as much as I was hoping and didn't answer all my questions. Had he told me one more time that I was morbidly obese I would have put him in front of a mirror so he could see...... he's fat too! I was told he is the best and he just lacks bedside manners.. ha.. he lacks all manners. Note: he may be still practicing but not on me...