Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up